Extended Stay America Suites - Los Angeles - Torrance Harborgate Way

Love the kitchenette and curtains, bathroom was great, plenty of drawers and shelves to put clothes and things, great tables and work space for computer. Nice carpet and overall things appeared relatively new, not older looking like one sees in a lost of hotels and motels.

Location is convenient. Staff was helpful despite some confusion about the reservation being for a friend who was the primary guest noted in the file. The hotel system does not receive the complete reservation information provided through Booking.com so that accounted for some confusion which was resolved. This was a very short stay for a friend. Obviously some guests stay much longer for business or other reasons. Good amount of parking is available and it's good having a shopping center next to the hotel.

spoke with Andrea over the phone and she was very patient and helpful when I was having issues with booking. upon check in I encountered Leticia and she to was patient kind and helpful after me asking to view the room before check in and she obliged without hesitation. I needed some kitchen tools and the staff offered the kitchen kit which i appreciated b/c I used more than what I asked for. Overall the staff was very courteous and helpful. The room was very clean and hotel in a nice quiet area.

The room is old but comfortable. Pets are allowed, free parking, there is a refrigerator and a microwave. Comfortable bed and chair. Quite clean, but needs repair. If you ask, they will give you shampoo and shower gel.

Very convenient, great shopping area. Love the manager. Great, secure parking. Love the grounds. Nice breakfast. Quiet in living area.